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Their six-month subscription is just slightly cheaper than e Harmony's and a couple dollars more per month than Plenty Of Fish's.If you peruse customer complaints about Zoosk, one complaint pops up again and again: .You want quality options when it comes to finding someone you can enjoy a night out-or the rest of your life-with, although, unlike e Harmony or Match.com, Zoosk doesn't promise you a soulmate.So what can you expect to get from signing up with Zoosk?BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services." In other words, Zoosk might have its share of bad customer experiences, but they're also very proficient at addressing these complaints once they've been filed with the BBB.According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues.
Zoosk is a relative newcomer to the online dating scene, having first shown up in 2007, but it already boasts a sizeable membership.
Even though the one-time .95 activation fee is clearly shown on the payment page before members hit 'confirm', many members express surprise and outrage at finding the charge on their account. If you're going to sign up for a paid membership with Zoosk, in addition to the amount you will pay for your subscription of choice, expect to see an extra .95.
When Zoosk customers sign up for a certain subscription plan, they pay the full amount in advance.
Zoosk's policy on this matter is clear: "There are no cancellations on current subscriptions allowed during the entire subscription term." If you're thinking of signing up with Zoosk, think long and hard and definitely try out the free version before committing to a paid subscription. Another complaint that resurfaces again and again against Zoosk is that of recurring billing.
This is when at the end of one subscription period, they automatically renew your subscription and take a payment out of your bank account or credit card for the renewed subscription.